Accessibility
General
All be•at venues are equipped to receive visitors with specific needs. We strive to welcome you as best we can and to let you enjoy a concert or show in the best conditions.
If you need extra assistance or are a wheelchair user, please come to the venue at least 40 minutes before the start of the event. That way, we can help you to the best of our abilities.
Please do not hesitate to address our volunteers when entering Forest National. They will be happy to help you find your seat.
Ordering tickets
Reserve your seats by phone or contact us via the contact form, so we can help you make the correct booking.
Wheelchair users
Ordering tickets
Are you a wheelchair user? Then you need to order wheelchair seats for yourself and your companion(s). This can only be done by phone or via the contact form, and not via the website. For safety reasons, wheelchair users cannot take up regular seats.
Seats for wheelchair users
There are reserved seats in Forest National for wheelchair users and their companions. Their number is limited however, so do not wait too long to order your tickets.
There is space for one companion per wheelchair user. We are happy to discuss the possibility of exceptions, to seat a family together for example. However, be warned that this is not always possible.
Please note! For safety reasons, it is not possible to seat wheelchair users in the central square.
Accessible entrance
Wheelchair users or people with restricted mobility can enter through the separate entrance located on the left side of the main entrance. A ramp provides easy access to the venue. Visitors with reduced mobility can be accompanied by one person only. The medical team will be happy to help you you to your seats.
Accessible toilets
There are multiple accessible toilets:
The toilet next to the separate entrance for wheelchair users is locked. Please ask the medical team for the key. They are located next to the entrance for wheelchair users.
There are two accessible toilets in the orange zone.
There is one accessible toilet in the grey zone.
Deaf and hard of hearing visitors
Hearing-impaired visitors can bring the interpreter of their choice. They can also ask the organizer of the event to provide an interpreter, in which case, we will examine together if it is possible to grant this request.
Please contact us to discuss this.
Blind and visually impaired visitors
Please contact us if you would like to attend an event accompanied by a guide dog.
Parking for holders of an EU parking card for people with disabilities
There are 8 public parking spaces for visitors with an EU parking card for people with disabilities to the left of the venue, on the Avenue Victor Rousseau. You can also contact us at +32 (0)3 400 69 70 to discuss the options per event.
The entrance for wheelchair users is located to the left of the main entrance. A steward will check your ticket and the medical team will accompany you to your seat inside.
Parking for visitors with temporarily reduced mobility
Are you temporarily less mobile because of an injury or a medical intervention and not a holder of an EU parking card for people with disabilities?
Please contact us in advance so we can help you to the best of our abilities.
